ZenOne Dental Assist 2021 - 2024

Sector
SAAS B2B/B2C

Region
58 practice USA

Services

Client Experienc-Oriented Product concept

Intervieved and Reserch

Design & UserFlows

Ux and UI thinking for the features

Guide conducted

Resource-based CMS

Quick summary list of tested problem

About case

New SAAS product with strong UX/UI
and ☞ User research. Exploring user pains. Building a product service with new features for 2 platform: B2C for private practice and B2B for Manufacturer & Distributor.

B2C for private practice

ZenOne helps save time and money by streamlining the inventory management and ordering process while also offering a best in class product catalog with comprehensive price comparisons.

Fragmentation of user flows Figma

B2B for manufacturer

Own admin panel to catalogue of goods and controls quantity of goods in stock check distributors in list this whom have a contract.

B2B for distributors

Own admin panel to control price groups discounts, subscriptions and promotions during they sales periods. Ability control level up price group as dicount from manufacturer and add promo (if manufacturer set agree)

B2C for private practice
ZenOne helps save time and money by streamlining the inventory management and ordering process while also offering a best in class product catalog with comprehensive price comparisons.

B2B for manufacturers
Own admin panel to catalogue of goods and controls quantity of goods in stock check distributors in list this whom have a contract.

B2B for distributors
Own admin panel to control price groups discounts, subscriptions and promotions during they sales periods. Ability control level up price group as dicount from manufacturer and add promo (if manufacturer set agree)

16K+

Distributors & Manufacturers in platform

58+

Dental Practices in state Texas

7,440+

Active users in USA

Zen-Achivement

Ordering supplies for dental office can be quicker, easier, and far more efficient. An effective inventory should save you time and money, and Zen One is here to help.

Inspection Analysis
& User Research

Before the Product Design I clarify: Defining project goals and scope, Evaluating existing solutions, User needs and preferences, identify potential usability issues and areas for improvement in the existing product or system, — to ensures the end product meets user needs effectively.

Here'a I gather insights on user needs, pain points, and expectations.

Interviewed 190 dental clients since 2017

Stage of research

User profiles & Problems interviews

Eroding margins Insurance reimbursments stay the same, expenses and labor is going up! Easiest way to protect the margins is by cutting supplies cost

“Dental practices rely on a range of suppliers for their equipment and consumables. Issues such as late deliveries, substandard products, or communication breakdowns can have significant impacts. How do dental practices manage their supplier relationships, and what strategies do they use to mitigate these issues?”

Mark T. | Supplier Issues

Director of Marketing

“Dental practices often struggle with maintaining the right level of inventory. Having too much inventory can result in wastage and increased costs, while too little can lead to delays in treatment. How do dental practices manage their inventory effectively, and what tools or processes do they use?”

Ellen J. | Inventory Management Issues

director of commercial operations

The results provide detailed insights into the psyche of dental assist when they purchase products and services via eBay or other.

As a results was founded case in a powerful business tool and can be used to increase sales and exposure. The research provides understanding to companies, managers and marketers on the strategic approach to vie for the growing dental markets who are active users

Comparisons were also made in regards to the responses from Texas.

The purpose of next qui is to explore dental assistants and dentist s-commerce experience and reserch product,order and delivery proceeses. The research used a qualitative approach through face-to-face interviews comparing from Texas. A total of ten respondents participated in the in-depth interview. The respondents were asked on their order process experience pertaining to three areas: payments, research and expectations.

Gant Timetable

As "user", I want "goal" to "benefit"

start design process

The results provide detailed insights into the psyche of dental assist when they purchase products and services via eBay or other. Comparisons were also made in regards to the responses from Texas. As a results was founded case in a powerful business tool and can be used to increase sales and exposure. The research provides understanding to companies, managers and marketers on the strategic approach to vie for the growing dental markets who are active users.

Style Guide, Design Systems
& Components

I previously wrote about building a Design System in Figma for ZenOne project. I not only took credit for the overall visual design here, but I also served as the UI designer on the team. I rebuilt every component and created nested symbols that could accommodate design changes across multiple components, screens, and files.

Here'a Demonstrated skills Inspection and improvements evaluates product quality, functionality, and adherence to standards.

1. Style guide

For the content I created while ensuring consistency in style, formatting, and language usage.

1.1 Identify the Color palette

Checked all colors to contrast WCAG 2.1

(L1 + 0.05) / (L2 + 0.05), whereby:

L1 is the relative luminance of the lighter of the colors, and
L2 is the relative luminance of the darker of the colors.

Webaim Contrast Checker — Free, online color contrast calculator

Contrast Checker — Free, online with grayscale

WCAG Contrast checker — Firefox addon

Color Contrast Analyzer — Chrome extension

Use these tools to quickly check your color schemes and make sure your content is accessible.

WCAG 2.1 (Web Content Accessibility Guidelines)

WCAG 2.1 (Web Content Accessibility Guidelines) The WCAG guidelines defines the following guidelines for accessible web content and associated contrast ratios.

MINIMUM CONTRAST STANDARDS (WCAG 2.1)

1.4.3 Contrast (Minimum): The visual presentation of text and images of text has a contrast ratio of at least 4.5:1, except for the following: (Level AA)

Large Text: Large-scale text and images of large-scale text have a contrast ratio of at least 3:1;

Incidental: Text or images of text that are part of an inactive user interface component, that are pure decoration, that are not visible to anyone, or that are part of a picture that contains significant other visual content, have no contrast requirement.

Logotypes: Text that is part of a logo or brand name has no minimum contrast requirement.

1.2 Identify the readable Fonts

1.3 Identify the readable Fonts

The readable font involve the significance of using the right font to guide the overall style or design of a document or piece of content.

2. Design Systems

Here'a Demonstrated skills Created of Library Material Design Component in Figma. With some important developments for improving in interfaces.

2.2 Inputs and dropbox

3. Components Library

Here'a Demonstrated skills Created of Library Material Design Component in Figma. With some important developments for improving in interfaces.

Goals: Improving the guide allows for efficient work with all its components. Elaborated details provide the user with an understanding of the thoughtfulness of the interface for the user, its completeness, and convey an understanding of its value.

Stage 4

Implemented Features

After launch

7,543 Dental Practices in Texas

ZenOne helps private practice save time and money by streamlining the inventory management and ordering process while also offering a best in class product catalog with comprehensive price comparisons.

All in one place. Not all
over the office 🧘‍

I. Savings money feature
to offer better price

Savings money to offer better price means that by saving money, a business or individual is able to offer a lower price for a product or service to their customers.

Feature helps: Control client budget and set budget in the next way.

1. Start priced – to offer the better price in product card. User can added items with the best price of other distributor and show the difference.

2. Here popup this alternative items with better price. User can check previous price in left column if he don’t angry to change.

3. In shopping cart, can calculate analytics tools throughout the month to see how budget fluctuates. Ability view the previous month’s budget based on its total spending.

II. Uniq Sign in
for doctors

Helps us indefy user. It’s enough only licence number. Build a great process, easy for user. When ask some data connect distributor and add email.

Feature helps: Used open Doctor’s data to quick identify them.

i. Builded this system flow because the crucial for checking all system information and swiftly adapting to the user’s needs.

1. License Number helps to authorization

2. Here popup Connected Distributors (can added anytime)

3. The finally I have created a location as user settings where all important information can be edited and checked.

III. Filter in big Catalog

Create a hypothesis for filter to helps quick research

Feature helps: Easy quick research

1. Created Filter with ability quick research by name

2. I have added a feature that allows for a quick view of filtered items in the tag line, enabling fast deletion from the filter.

3. I have added a feature for missing items that allows for send a request inform to support (now AI)

V. Product Cart

Combining different features helps users focus on details and choose better prices, enhancing the overall user experience.

Feature helps: Better User flow to describe items and found better price with Save money features

1. Created card with better user experience

2. I have added a feature that allows for the selection of more important parameters.

VI. Manage Orders

Build fulfilment process to easy understand for dental assists identify and control they all orders. Have ability to check returns and control payment.

Feature helps: Easy flow to control orders, returns and payment

1. License Number helps to authorization

2. Here popup this check corect informations

VII. Shopping Cart

Build fulfilment process to easy identify items by distributors . Check promotions and control budget.

Feature helps: Easy identify items by distributors. Control budget and easy flow to Promotion

1. Create feature identify items by distributors

2. Checkout have a feature give back data with delivery control

VIII. Process of return and refund

Build fulfilment process of return included all aspect between user and manufacturer as payment delivery status, send label of return and important mark items not needed to return included only refund.

Feature helps: Easy return process between user and manufacturer

1. Proses to inform about items to return

2. Quick notification this items activity: status return, product backorder

2.2. Quick notification have a different activity some activity needs to user react

3. For order detail have separate return block

Chips help people enter information, make selections, filter content, or trigger actions

Date pickers let people select a date, or a range of dates

Menus display a list of choices on a temporary surface

Radio buttons let people select one option from a set of options

ZenOne

Dental Assist - Streamlined Inventory Management And Ordering Processes For Private Dental Practices

ZenOne helps your private practice save time and money by streamlining the inventory management and ordering process while also offering a best in class product catalog with comprehensive price comparisons.

zenone.com

dental assist

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ZenOne Dental Assist 2021 - 2024

Quick summary list of tested problem

About case

B2C for private practice

Fragmentation of user flows Figma

B2B for manufacturer

B2B for distributors

Inspection Analysis & User Research

Interviewed 190 dental clients since 2017

Stage of research

The results provide detailed insights into the psyche of dental assist when they purchase products and services via eBay or other.

Style Guide, Design Systems & Components

1. Style guide

1.1 Identify the Color palette

1.2 Identify the readable Fonts

1.3 Identify the readable Fonts

2. Design Systems

2.2 Inputs and dropbox

3. Components Library

Stage 4

Implemented Features

ZenOne helps private practice save time and money by streamlining the inventory management and ordering process while also offering a best in class product catalog with comprehensive price comparisons.

I. Savings money feature to offer better price

1. Start priced – to offer the better price in product card. User can added items with the best price of other distributor and show the difference.

2. Here popup this alternative items with better price. User can check previous price in left column if he don’t angry to change.

3. In shopping cart, can calculate analytics tools throughout the month to see how budget fluctuates. Ability view the previous month’s budget based on its total spending.

II. Uniq Sign in for doctors

i. Builded this system flow because the crucial for checking all system information and swiftly adapting to the user’s needs.

1. License Number helps to authorization

2. Here popup Connected Distributors (can added anytime)

3. The finally I have created a location as user settings where all important information can be edited and checked.

III. Filter in big Catalog

1. Created Filter with ability quick research by name

2. I have added a feature that allows for a quick view of filtered items in the tag line, enabling fast deletion from the filter.

3. I have added a feature for missing items that allows for send a request inform to support (now AI)

V. Product Cart

1. Created card with better user experience

2. I have added a feature that allows for the selection of more important parameters.

VI. Manage Orders

1. License Number helps to authorization

2. Here popup this check corect informations

VII. Shopping Cart

1. Create feature identify items by distributors

2. Checkout have a feature give back data with delivery control

VIII. Process of return and refund

1. Proses to inform about items to return

2. Quick notification this items activity: status return, product backorder

2.2. Quick notification have a different activity some activity needs to user react

3. For order detail have separate return block

ZenOne

Inspection Analysis
& User Research

Style Guide, Design Systems
& Components

I. Savings money feature
to offer better price

II. Uniq Sign in
for doctors